As the festive season approaches, we wanted to take a moment to share our upcoming Christmas schedule.
Our agency will be taking a well-deserved break to allow our team to chill, recharge, and spend quality time with their loved ones.
Please note: Our phone lines will be closed off from 1 pm on Friday 20th December until we re-open again on Monday 6th January 2025.
There should be no variance in service, with work delivered before Christmas week and back to normal in January for the usual reporting cycle.
We've got cover for the Christmas week but limited staff, however, we’ll have front-loaded the larger chunks of work into the first few weeks of December.
As a remote-first business, we remain accessible for critical emergencies. Our current clients know our direct communication channels and can reach out if urgent matters arise.
For any new clients, please use our contact form (click below), and we'll respond as soon as possible.
Lesson Learned:
The temptation of running a growth company can be to chase every single client that comes your way, and I have learnt recently that this is a slippery slope.
We've always advertised ourselves as much of a bespoke agency, and we've never worked with more than 20 clients at a time, and this has enabled us to deliver solid results for our clients, consistently.
Keeping under 20 clients at a time also means we always have time for our paying customers, nobody is ever overstretched, and both the Market Jar team and the client really have a personal service, which I will keep as we head into 2025.
Contracts!
There are too many agencies, mainly the larger ones that make you sign a 12-month contract, so you're stuck paying enormous fees, with no concrete results!
We don't see the value of locking businesses into long contracts, so following the 6th of January, we will work with 30-day rolling contracts. Most importantly, this offers you a degree of flexibility and also makes us work harder!
After all, running a business should be on your terms, and most importantly; should be enjoyable!
Finally, a heartfelt thank you!
To everyone who’s been part of our journey this year, from our lovely clients, and our incredibly talented team, and trusted mentors, thank you so much.
None of this would be possible without you!
Thank you for everything this year, we wish you a very Happy Christmas and New Year's Eve and would like to thank you for your continued support.
Ps; I was trying to find a picture of myself, for this article, but it looks like in the whole year, I have not taken any, so that's another thing for the list in 2025! I don't want to run a faceless business!
